Returns & Exchanges

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items purchased in the last 14 days in their unused, original and merchantable condition (ie the item should be in their original bag and with their original Freedom Moses tag indicating the size, SKU and barcode).

What items are non-refundable?

  • Items on sale.
  • Items purchased from other retailers (not from Freedom Moses official website).
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